Landlord FAQs

How is market rent assessed?

We consider the property’s location, size, condition and features alongside recent and current rental evidence. Market response after launch also provides useful feedback.

How are tenants selected?

Applications are assessed through a structured process that may include identity, reference and affordability checks, subject to law and consent. The owner receives a recommendation and the final process is documented.

How often are inspections completed?

The proposed inspection schedule is explained in the management service and must follow tenancy law. Inspections help identify maintenance and record condition, but they are not a substitute for specialist building advice.

Who approves maintenance?

We follow the authority and instructions agreed with the owner, while urgent work may require prompt action to protect people or property. Clear expenditure limits and contact arrangements are important.

What records will I receive?

Owner reporting typically includes rent and transaction information, inspection communication and maintenance records relevant to the management service.

Where can I check the law?

Use Tenancy Services for current official guidance. Seek independent legal, tax, insurance or building advice for specialist decisions.

Still have a question? Use the form below to contact the Kerikeri property management team.

What is different about managing a lifestyle rental?

Clarify the tenancy boundaries, included outbuildings and grounds, water supply, wastewater servicing and any shared access. Record who is responsible for each practical task and how specialist work is arranged. The property description, tenancy information and owner instructions should be consistent.

Does a rent estimate show my investment return?

No. A rental appraisal estimates market rent under stated assumptions. Yield also depends on the value basis, paid weeks and costs, while cash flow depends on financing and other payments. Our yield guide and worked example show why these figures differ. Obtain advice about your own finances and tax position.

What should I ask before appointing a manager?

Ask for the written service scope and fees, proposed inspections and reporting, maintenance authority, contact arrangements and the process for urgent decisions. If you already have a manager, check the existing agreement and use our handover guide to plan the transition.

What evidence should I keep for the property?

Keep relevant compliance information, service and maintenance records, inspection communications, insurance requirements and instructions for property systems. Tenancy Services provides current Healthy Homes guidance, including the five standards, compliance information and exemptions. Seek suitable specialist help where the condition or requirements need assessment.

For a property-specific conversation, use the management enquiry form below or call 09 407 8526.